Contact information
Last updated: August 21, 2026
Store
HEARTH & HUE
Website: https://hearthandhuehome.com/
Legal Operator
HEARTH & HUE LLC
1356 E Elm St
Springfield, MO 65802
United States
Customer Service
Email: support@hearthandhuehome.com
Customer service hours: Monday–Friday, 09:00–17:00 Netherlands time, excluding Dutch public holidays.
We normally review customer-service messages during these hours.
Order Enquiries
When contacting us about an order, include:
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Your order number.
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The name or email address used for the order.
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A clear description of the request.
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Photographs where relevant to damage, defects or an incorrect item.
Returns
Returns must be authorized before shipment so that we can provide the correct return destination, instructions and prepaid return label.
Do not send returns to the registered company address unless customer service expressly confirms that address in the return instructions.
Request a return by emailing support@hearthandhuehome.com.